Members Only

Private Access.
Limited Entry.

Velvet Membership unlocks access to our members-only city ride service, along with priority-led airport transfers, concierge services, and a more bespoke standard of travel throughout.

Airport transfers remain available to all, but membership elevates the experience further.

Exclusive benefitsDiscretionSocial distinctionA more elevated way of city movementConcierge ServicesExclusive benefitsDiscretionSocial distinctionA more elevated way of city movementConcierge Services

That distinction is intentional.

The Private Side of Velvet Experience

It is not simply about access to rides. It is about belonging to a more private way of moving.

Ownership, for all its appeal, can be limiting.

One vehicle. One format. One driving experience. The same answer to every journey - while you still spend your own time in traffic, your own energy on the road, and your own schedule adjusting around movement.

Velvet Experience Membership offers something more intelligent.

A curated chauffeur-driven fleet.

The flexibility to choose differently based on the day.

The ability to reclaim the time you would otherwise spend driving yourself.

It is not merely a convenience. It is a more evolved expression of luxury.

What Membership Means

Built for Those Who Understand the Difference

A members-only mobility ecosystem
Multiple luxury vehicles across categories
Chauffeur-driven certainty
Selective access
A service not available to everyone

Membership Privileges

Reserved Advantages, Designed Around
Access and Certainty.

Members-Only City Rides & Personalised Airport Transfers

Priority & Assurance

01

Pre-Book Priority

Members receive priority access for scheduled journeys.

02

Zero-Cancellation Commitment

Member bookings are protected through priority allocation and structured planning.

03

Priority Support

A faster, more personalised support experience.

04

Concierge Services

A higher-touch layer of assistance for members.

Freedom of Choice

05

Vehicle Category Selection

Choose between Velvet Elite, Velvet Premier, and Velvet Vault based on the journey.

06

Complimentary Upgrades

A limited number of upgrades, offered subject to availability.

07

Inter-City / Outstation Rides

Because certain journeys extend beyond city limits.

08

Support Vehicles for Extra Luggage

Additional arrangements where the journey requires more.

Personalisation

09

Preferred Chauffeur Request

Request a chauffeur you know and prefer.

10

Female Chauffeur Request

Available for female passengers, subject to availability.

11

Guest Rides / Gifting

Selected plans include rides that may be extended to a guest.

12

Add One Family Member

Because private access may extend beyond just you.

The Fleet

A Smarter Alternative to Ownership

Why own one luxury car for every day, when you can access the right one for each day?

Velvet Elite

The Flagship

Mercedes-Benz E-Class
BMW 530Li Sky Lounge Edition

Airport & CXO Travel

Velvet Premier

Business Class

Mercedes-Benz C-Class
BMW 330Li LWB

Business City Rides

Velvet Vault

SUV Comfort

BMW iX1 LWB
Audi Q3

Airport & City SUV Travel

Access

Because the standard is protected not only by how the service is delivered - but by how access is granted.